英文简历－－高级物流经理
FFM(Fulfillment cost/net sales): 1st half of 2004 6.4% 2nd half of 2004 6.0%
2002.1 – 2004.5 ****** (China) Ltd.( Zhanjiang manufacturing plant)
Position: Customer Service Manager
Role & Responsibilities:
Export and Domestic order processing.
1. Coordinate among Purchasing Department, Warehouse, Production Units, Quality Department, Financial Department, Customs Clearance unit for on time deliveries.
2. KPI: SOT(Shipped on time): 2002 96.1%, 2003 96.65%, 2004.6 97.45%
Supply Backorder: 2002 1.4%, 2003 1.24%, 2004.6 0.84%
3. Internal and external communication to ensure proper update and accurate information flow.
4. Prepare for all Export and Domestic delivery documents.
5. Improve the process of export documentation, no customer complaint from Apr.2002.
6. Forwarders communication and management for quality, on time and lowest cost delivery.
Organize Customer Service Meeting twice/week.
Customer Complaints Handling.
Sales report issuing for the management team.
Team management of 4 crews.
Completed a project on export freight cost in 2002, which resulted in a use of a new forwarder for special products export that helps to shorten delivery time at a lower cost. This resulted in special products export sales return to be increased from 2.1Million USD in 2002 to 3.5MillionUSD in 2003.
2001.6-2001.12: Hilti (China) Ltd ( Zhanjiang manufacturing plant)
Position: Warehouse Manager
Role & Responsibilities:
On time goods transferring.
Stock accuracy controlling. The level of inventory accuracy was maintained over 99%.
Cycle count controlling.
First in and First out principle controlling. The accuracy of FIFO was 100%.
Team management of 7 crews.
1999.10-2001.5 China North Industries Zhanjiang Corp.
Position: Business Representative
Role & Responsibilities:
Attending Guangzhou Fair 4 times as the Business Representative.
Familiar with the procedure of import and Export.
Familiar with foreign trading.
1998.1-1999.10 Guangdong SAPOE Enterprise Group Corp.
Position: Fax machine department manager
Role & Responsibilities:
Distribution and stock replenishment of fax machines for 18 branches all over China.
Fax machines spare parts and consuming material stock Management.
Customer Complaints Handling.
Team management of 11 crews.
1996.3-1997.12 Beijing Branch of Guangdong SAPOE Enterprise Group Corp.
Position: Sales stuff, Sales Manager
Role & Responsibilities:
Marketing supervision of Beijing, Tianjin, Hebei and Shanxi of copier, fax machine, duplicator and consuming material. Top seller in Beijing Brach, was promoted to be sales manager after just 6 month’s sales job.
- 上一篇：医疗行业商务经理
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